Tell us what matters.
Start with a little context. You can review your details before sending; nothing confidential is needed yet.
- iWe read your noteA partner reviews every enquiry personally.
- iiWe call you backWithin one working day, at the time you choose.
- iiiWe meetIn Bedford Row or by video, for forty-five minutes.
A thoughtful start. A clear next step.
- i
Share the context.
Begin with a brief outline of your situation and what you would like to achieve.
- ii
Talk through priorities.
Explore the questions that matter, the people involved and the routes available.
- iii
Agree the scope.
The proposed work, fees and next steps are set out in writing before you decide.
Before we talk.
A few practical questions, so you can begin with a little more clarity.
What if I am unsure which practice area I need?
Choose "I'm not sure yet" and write a short outline of the situation. We will point you to the right adviser.
What should I include in my first enquiry?
The essentials: what has happened, any important dates and what you hope to achieve. Leave sensitive detail for the conversation itself.
How are fees and next steps agreed?
After the first conversation we set out the scope, the fee basis and the timetable in writing. Nothing proceeds until you agree.
Can we meet outside London?
Yes. Many clients meet us by video, and partners travel for matters that need a visit in person.