A new beginning. A little less unknown.
What to bring, what happens and what you can ask for. A little clarity goes a long way toward feeling at ease.

No guessing. Just getting to know you.
A typical first visit, from the first hello to a clearer picture of what comes next.
- 0110 min
Hello, you. Make yourself at home.
A welcome, a few details and a chance to settle in. Tell us if there is anything you would like us to know.
No need to have all the right words.
- 0215 min
We start by listening.
Your questions, your health history and what you would like from your care. How you are feeling matters too.
You are more than a set of teeth.
- 0315 min
A look, with you in control.
Your dentist explains the examination before beginning. Ask questions, agree a stop signal and pause whenever you need.
Understanding comes before anything else.
- 045 min
Your next steps, made together.
We talk through findings, choices and likely costs. Take your plan home and decide when you feel ready.
A conversation, not a commitment.
Bring yourself. And a few useful things.
A small checklist to feel a little more prepared. Tick them off as you go.
A visit that feels a little more like you.
Different things help different people. Choose what you would like, and we will plan around it.
First, a conversation. Then, a decision.
Your first visit fee covers everything below. If more care is recommended, you get the options and a written estimate to take home.
What is included
Examination, any X-rays you need and a written summary.
Options and alternatives
At least two ways forward when there is a choice to make, including waiting.
Fees after the fact
Every cost is agreed in writing before treatment. No exceptions.
A few things on your mind?
No question is too small to ask. Here are the ones we hear most.
Or call us on 0117 496 0732What if I am really nervous?
Let us know when you book. We will call beforehand to talk about what worries you and what might help. You do not need to explain everything at once.
How long should I allow?
Your first visit takes 45 minutes. Allow an hour in total so there is no rush on arrival or when you leave.
Will I need treatment on the same day?
Almost never. If anything is recommended, you have the chance to understand it and give consent first, usually at a later appointment.
Can I change or cancel my appointment?
Yes. Give us 24 hours' notice by phone or email and there is no charge. Life happens, and we understand.
What happens after the first visit?
You leave with a written summary of what we found, any recommendations and when you might come back. Everything is yours to think over.
