A LITTLE CLARITY

Questions,
answered.

From finding your frame to the final details. A little help, right where you need it.

Good questions.

11 answers
Where should I start with choosing a frame?

Start with the silhouette and finish you enjoy wearing. The three-question fit finder suggests a starting point from the collection, with two alternatives to explore.

What do Narrow, Regular and Wide mean?

They describe how a frame sits on the face. Compare the lens, bridge and temple measurements on each product page with a pair you already wear.

Can I see the frames on a face?

Yes. Switch the collection view to “On a face”, or open the gallery on any product page to see the frame worn.

Which lens options can I choose?

Optical frames come as frame only, with clear lenses (+$20) or with a warm sun tint (+$25). Every sun frame includes polarised sun lenses.

Can I order prescription lenses?

Yes. Choose clear lenses, then add your prescription at checkout. Our opticians check every prescription before your lenses are cut.

Can I change a finish or lens choice in my bag?

Yes. Open your bag, choose “Edit details”, pick a new lens option and the totals update straight away.

How do I track my order?

You receive a tracking link by email as soon as your frames leave our studio, usually within two working days.

How much is delivery?

Standard delivery is $5 and free over $120. Express next-day delivery is $12 when you order before 2pm.

What is your returns policy?

Return any frame within 30 days in its original condition. Prescription lenses can be remade once, free of charge.

How should I care for my frames?

Rinse with lukewarm water and gentle soap, dry with a clean microfibre cloth, and keep the frames in a case when you are not wearing them.

Do the frames have a warranty?

Every frame carries a two-year warranty against manufacturing faults, hinges and finishes included.

Rose acetate Lune optical frames worn on a model
BACK TO YOUR POINT OF VIEW

The next great pair
starts with you.

Explore ten distinct styles. Follow a shape, a finish, or simply your first instinct.

Shop the collection