Noor holding an unplugged chrome connector on an orange cable
Not answering

The CRM is not answering

Agents can still read your inbox and calendar. Anything that writes to the CRM waits here, and nothing is lost.

Tool
Studio CRM, alder-finch.crm.example
Last good answer
08:46:08 today
Since then
3 timeouts, the last at 09:38
Tool connections

Runs waiting on the CRM

2 runs
  • Run 417, CRM updateFailed at 08:46. Retry from its checkpoint.Open
  • Run 418, CRM update after approvalQueued. Runs once the CRM answers.Queued
  • Juno's CRM checksJuno reads from a 08:46 copy and says so in each log

If it does not come back

  1. 1Check the CRM's own status pageA slow CRM is usually on their side and passes in minutes.
  2. 2Sign in to the CRM againAn expired sign-in looks the same from here. Reconnect asks for it.
  3. 3Ask Kofi MensahHe owns the CRM connection for the studio.