Privacy and terms.

Rivaldi is a car hire and private driver service based at Puerto Banús, Marbella, Spain. We decide how your details are used and are responsible for them. Write to concierge@rivaldi.es with any question about your data.

Your name and contact details, your dates, addresses and arrival information, and anything you choose to tell us in an enquiry.

For a rental, we also record your driving licence and identification, and the details of the card used for the deposit.

To answer your enquiry, prepare a quote, arrange the handover and carry out the rental. We rely on the contract with you, on our legal obligations, and on our legitimate interest in running and protecting the service.

We send marketing only if you have asked for it, and you can stop it at any time.

Enquiries that do not lead to a rental are deleted within twelve months. Rental records are kept for as long as tax, accounting and insurance rules require.

Our team, the driver assigned to you, our insurers and the payment provider that handles the deposit. We share details with public authorities only when the law requires it. We do not sell personal data.

You can ask to see, correct, delete, restrict or move your data, and object to how it is used. Write to concierge@rivaldi.es and we will reply within one month. You may also complain to the Spanish data protection authority.

This site uses only the cookies it needs to work. If that changes, we will ask for your consent first.

An enquiry does not reserve a car. Availability, rental cost and deposit are confirmed together in a written quote, and the rental is agreed when you accept it.

Vehicle rates are on request. Each quote sets out insurance, mileage, delivery and any optional services.

Driver eligibility and licence requirements are confirmed with your quote. Only drivers named on the rental may drive the car. At handover, bring your licence, identification and deposit card.

A security deposit is held on a card in the name of the main driver. The amount is confirmed with your quote. It is released after the car is returned and checked, less any amount due under the rental.

Handover is normally available from 08:00 to 22:00 within the included delivery area. Out-of-area and out-of-hours delivery is arranged separately.

A return time and place are agreed in advance. The car is inspected together at handover and at return.

The rental includes 250 km for each day. Further distance is charged at the rate in your quote. The car may not be taken out of Spain, used on a track or used off public roads unless your quote says otherwise.

Ask as early as you can to change your dates. Changes depend on availability and may alter the quote. Any cancellation charge is stated in your quote before you accept it.

Chauffeur hire has a four-hour minimum. Airport transfers are at a fixed rate. Waiting time, overtime and routes outside the agreed plan are confirmed with the concierge.

Insurance cover and your share of any damage are set out in your quote. Nothing in these terms limits rights you have under consumer law. These terms are governed by Spanish law.