Outbound messages
Replies wait as drafts until someone reads them.
Every agent has a written list of what it may do alone, what it must ask and what it never touches.
These are the defaults for a new workspace. You can tighten any line.
| Action | |||
|---|---|---|---|
| Read | Alone | Alone | Alone |
| Draft or hold | Alone | Alone | Alone |
| Update a record | Asks you | Asks you | Alone |
| Send or book | Asks you | Asks you | Asks you |
| Delete | Never | Never | Never |
Everything you need to answer, on one card, without opening another tool.
A run stops at each one until a person answers.
Replies wait as drafts until someone reads them.
A held slot becomes a meeting only after a yes.
Wren flags duplicates and leaves the merge to you.
The run continues. The steps after the approval run in order and leave their receipts.
The run stays paused. The steps after it never start, and your answer is on the receipt.
A paused run costs nothing and goes nowhere. It reaches you where you already are.
No timer quietly sends it for you.
Everything waiting on you, in one list.
A note in your inbox, then silence until you answer.
Any teammate can answer. The receipt records who did.
The approval log keeps who answered, what they saw and when.
| Time | Run | Asked | Answered by | Answer |
|---|---|---|---|---|
| Thu 08:44 | 4127 | Book demo, Alder Fern Studio | Samira Cern | Approved |
| Thu 08:12 | 4126 | Send pricing reply, Hollis Row | Samira Cern | Approved |
| Wed 17:30 | 4119 | Merge two records, Tarn Works | Marit Haugen | Declined |
| Wed 15:02 | 4112 | Move meeting to Friday, Sable & Co | Daniel Osei | Approved |
| Wed 09:47 | 4108 | Send reply, Quillon Press | Samira Cern | Declined |
“The first week I declined half of what it asked. Each no was on the receipt, so we knew what to fix.”

“I wanted a yes button, not a black box. That is what we got.”
“Nothing has gone out in our name that a person did not see first. I can say that and show it.”

Start with the inbound email you answer every morning.
