A little clarity goes a long way
Good questions.Straight answers.
From the first what if to the first sunny day. Find the answer that helps you take your next step.
16 answers, all in the open.
Getting started
Is solar a good fit for my home?
Roof condition, usable space, shade, electricity usage and your utility tariff all matter. The estimator offers a starting point; a survey and tariff review are needed before deciding.
Can I see a price before sharing my contact details?
Yes. You can explore example pricing, payment options and projected savings without an email or phone number. The estimator uses an address only to label the result.
Does this estimator look up my roof?
No. It sizes an illustrative system from your electricity bill and choices. It does not access satellite imagery, roof measurements or utility data.
What should I have ready before a survey?
A recent electricity bill, access to your meter and electrical panel, anything you know about the roof, and your energy priorities. The How it works page includes a checklist you can save.
Cost + savings
Is the example price a final quote?
No. It uses a sample installed cost per watt and battery price. The installer checks the home, confirms any extra work and provides an itemised written quote before a commitment.
Are incentives included in the savings estimate?
No incentives are applied in this model. Eligibility and availability depend on current local programmes and your circumstances. Confirm them through official sources and ask for any claimed incentive to be itemised.
How does financing affect the total cost?
Interest and any fees add to the installed price. The Pricing & savings page shows an example monthly payment, payment count, total paid and interest. It is a comparison tool, not a lender offer.
Why are battery savings not added to the model?
The added benefit depends on actual usage, tariff, export rates, charging behaviour and battery losses. This model includes the battery cost and assumes no extra battery savings, so you can ask for a separate, site-specific calculation.
Solar + battery
Do I need a battery with solar?
No. Solar can power usage while it is generated. A battery stores energy for later; whether the added cost makes sense depends on your usage, tariff and backup priorities.
Will solar keep the lights on during a power cut?
Standard grid-connected solar normally switches off during an outage. Backup requires suitable storage, an inverter and switching equipment, plus a design that identifies the circuits it will support.
Can I add a battery later?
It may be possible. Compatibility, space, available equipment and electrical work all matter. Ask your installer what a storage-ready design would include and what a later addition would involve.
What happens at night or on cloudy days?
Solar output depends on available light. A battery can use energy it already holds. When that runs down, or output is lower than use, grid electricity may be needed.
Installation + aftercare
How long does installation take?
There is no universal timeline. Roof work, electrical upgrades, local permits, crew scheduling and utility approval can all affect the plan. Your installer should explain the expected milestones and dependencies.
Do I need to be home during the work?
Your installer confirms access and attendance requirements. Electrical work may need indoor access, and any planned power interruption should be discussed before installation day.
Can the system switch on as soon as panels are installed?
Not necessarily. Installation and permission to operate are separate milestones. Required checks, inspections, utility approval or metering work may need to be completed first.
What should the handover include?
Your final design, equipment and warranty documents, a monitoring walkthrough, and clear installer support details. Ask who handles maintenance questions and any future warranty claim.
