Call review
Every score points to a moment.
Turn a good questioninto a team habit.
Ruvlek turns reviewed discovery calls into evidence-backed coaching, the next drill each rep practices, and approved CRM follow-up.
- Recording18:04 call
- ScorecardBusiness impact
Coach reviewIdris approves
PracticeLeila · next 2 calls- CRM taskConfirm baseline · 13 Nov
07:42 Business impact
Leila asks how the delivery delay affects the buyer's team
Enablement teams that coach from the call
What we believe
Coaching that holds upwhen a rep asks why.
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A score without its excerpt is an opinion.
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The AI drafts. A coach decides.
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Practice one skill at a time, on real calls.
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Only approved notes reach the CRM.
From one callto the next drill.
Review calls against your rubric, keep the best moments, and see what every rep is practicing.
Team rubric
Your rubric, your words.
Coaching playbooks
Good moments become examples.
Practice record
Know what each rep is practicing.
Trace every scoreback to the call.
Each suggestion opens the exact moment behind it, so a coach can check it, correct it and approve it in one place.
Start from a draft
Each rubric item gets a drafted score and note. None reaches the rep until a coach reviews it.
Discovery rubricLeila Senn · discovery call · 18 min
- Discovery depth
- Business impact suggested 3 of 5
Leila asked how the delay affects the buyer’s team. Push for a number next time.
Drafted by Ruvlek · needs review 07:42 - Next steps
See the exact moment
The suggestion opens the transcript at 07:42, with the excerpt marked and the call timeline beside it.
Discovery callLeila Senn with Dana Whitlock 07:42 / 18:00
Leila Dana 07:42
- 07:38 Dana Whitlock Operations lead
The carrier change pushed delivery back about a week.
- 07:42 Leila Senn
If delivery slips a week, what does that do to your team’s month?
Evidence for Business impact - 07:49 Dana Whitlock Operations lead
We’d move two people to manual tracking, at least until it lands.
Correct what it missed
Idris raises the score to 4 and rewrites the note. Every edit keeps his name.
Idris ValeCoach · editing Business impact 07:42
Score 34of 5
Coach noteEdited
Strong question. Next time, ask what a week of manual tracking costs.
DraftLeila asked how the delay affects the buyer’s team. Push for a number next time.
Approve and follow up
One approval sends the feedback, saves the excerpt to the playbook and assigns Leila her next practice.
Idris Vale approvedBusiness impact · 4 of 5 Approved
- Feedback sent to LeilaWith the 07:42 excerpt and Idris’s note
- Saved as a playbook example: Business impactExcerpt from 07:38 to 07:49
- Practice assigned: quantify the impact on your next two callsFor Leila Senn
Integrations
Your CRM gets the follow-upa coach approved.
Ruvlek reads calls from your recorder and writes back only the fields a coach signed off.
Written to the CRM after approval
- Next-step taskConfirm the buyer's baseline
- Due date and owner13 Nov 2026 · Leila Senn
- Call summaryApproved by Idris Vale
If a sync fails, the task waits in a retry queue and the coach sees why. Nothing is written twice.
- PipewellCRM
- MeetloopVideo calls
- NorthdeskCRM
- RingletRecorder
- Ruvlek
- CallgridDialer
- DayplanCalendar
- ThreadlyChat
- SheetwiseReports
Coaches keep the say.Reps keep the examples.
Enablement teams use Ruvlek to make feedback specific and practice repeatable.
Scores stopped being a debate.
“Every score opens the moment it came from. Reps stopped arguing with the number and started listening to the call.”
Maren OkaforHead of Enablement, Halden Freight I approve, Ruvlek does the filing.
“I review a call in the time it used to take to find the right minute. The good questions end up in our playbook instead of my notebook.”
Tobias LindqvistSales coach, Quillfen New reps practice real moments.
“Our new reps practice the same moments our best reps handle well, on their own calls, one skill at a time.”
Priya NandakumarVP Sales, Pellow Health One price per rep.Coach accounts included.
Every plan covers call review, playbooks, practice and approved CRM follow-up.
Team
Most teamsFor one enablement team
€24 per rep per month
Includes
- Timestamped scorecards on your rubric
- Coach review before any feedback is sent
- Playbooks from approved moments
- Practice record for every rep
- Approved CRM follow-up with a retry queue
Organization
For several teams and rubrics
Custom
Everything in Team, plus
- Separate rubrics per team
- Single sign-on and audit log
- Data retention you set
- Rubric set-up with our coaches
Prices exclude VAT. Billed annually or monthly.
Shipped this autumn,shaped by coaches.
Read the full changelog-
Rubric Rubric weights per team
Weight items differently for new and senior reps, and see the change on every past score.
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CRM A retry queue for CRM tasks
A task that fails to sync waits in a queue, and the coach sees the reason beside it.
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Practice Practice before the next call
Reps see their current drill an hour before the next call on their calendar.
See it on your own calls.Bring one call and a rubric.
We score a sample call against your rubric, then walk your coaches through review, practice and CRM follow-up.
- Recording
- Scorecard
- Coach review
- Practice
- CRM
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