01
A participant in your meeting
The host admits her like anyone else. Her tile and name tell everyone she is an AI agent.
- Starts when
- The host admits Neri
- Runs in
- Your team's own meeting
- People see
- A named tile, video or audio
Invite your agent into the call
Neri joins as a named participant, takes turns, keeps her voice in audio or video and hands over when she should.
- Shown as Neri · AI agent
- Video or audio
- Hands over at your rule
Neri · AI agent
Oren
Sela Renn
NeriBring one topic you'd like to practise. Your first session lasts 20 minutes.
Neri · AI agent has joinedShown to everyone as an AI agent.
0:02Two ways into a conversation
Invite Neri to your meeting as a named participant, or embed her on your own site. Same agent, same facts.
02
A video experience on your site
Visitors meet Neri right on your page and choose video or audio before they start.
- Starts when
- A visitor presses Talk to Neri
- Runs in
- Your page, in the browser
- People see
- A video or audio panel
Kept in both
- Name and face
- Voice Lilt
- Warm, concise, curious
- Handoff for billing
Sample conversation
Neri stops the moment you speak
Sixteen seconds of a sample call: Oren asks, Neri answers, Oren cuts in at 0:10 and Neri yields mid-word.
Hearthlane first session Demo
- Speaking
- Listening
- Not said
0:000:020:040:060:080:100:120:140:16
Oren
Neri · AI agent
listening FR
-
1Oren asks 0:04
What should I prepare for my first lesson?
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2Neri answers 0:07
Bring one topic you'd like to practise. Your first session lasts 20 minutes.
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3She yields mid-word 0:10
Can we do the session in French?
Oren cuts in. Neri drops the rest of her line and listens.
-
4Then in French 0:12
Bien sûr. Apportez un sujet que vous aimeriez pratiquer. Votre première séance dure 20 minutes.
Four states and an honest fallback
You always know where a call stands. If video drops, Neri offers audio and keeps everything you set.
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01Configured
Neri is saved with her look, voice, personality and handoff point.
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02Rehearsal
You talk to her privately first. Nothing reaches a meeting yet.
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03Connecting
She joins under her own name, so everyone knows who is speaking.
-
04Connected
She listens, answers and takes turns with everyone in the call.
Video could not connect
Neri is still here. Choose how to go on.
Retry video Continue with audio
Neri · AI agent
If video fails
The call goes on, and nothing you set is lost
Retry video, or carry on in audio. Neri keeps the same configuration either way.
- Name
- Neri · AI agent
- Voice
- Lilt, English and French
- Personality
- Warm, concise, curious
- Knowledge
- Hearthlane first sessions
- Handoff
- Any billing question
Neri · AI agent 0:41
I'll bring in someone who can help with your account.
Handoff summary
HL-2041Neri · AI agentSela Renn's team
- 1Asked“Can I change my account billing?”
- 2Already coveredFirst session: bring one topic, 20 minutes
- 3Still openBilling change on Oren's account
Transcript attached 12 lines
Sela gets the whole story
At the point you define, Neri hands over with a short summary, so nobody asks Oren to start again.
- 1
The question, word for word
Sela reads exactly what Oren asked, not a paraphrase.
- 2
What Neri already covered
The answers given so far, so nothing is repeated.
- 3
What is still open
The one decision left for a person to make.
Meet your agent before your customers do
Cast it, rehearse it, then invite it into the call.